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Support

Book A Service Call

Having issues with your product? Use the after-sales step by step guide to help resolve your product issue or easily book a service/repair call with one of our trusted local repairers.

Book A Service Call

Product Spare Parts

Shop genuine spare parts and accessories for your Dimplex heater or cooler and have them delivered directly to your home.

Shop Spare Parts

Product Registration

By having your product registered on the Dimplex customer portal, your details can be accessed quickly in the event that there is an issue with your product.

Register your product
Simplify your life with a my Dimplex account and manage all your products in one handy portal.
New Customer
Create an account for my Dimplex using your email address and basic personal details.
Create an Account
Returning Customer
Use your registered email address to login and access all your product and repair information.
Log in

Warranty Information

Dimplex products are built with quality and durability in mind, when you purchase any of our products you can be assured that it is covered by a comprehensive warranty.
For a full copy of the current warranty and service terms and conditions, please click below to read.

Read Warranty Policy

Contact Us

Need to reach out to our customer care team? Call us or fill in the details in the enquiry form.

Contact Us
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