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Troubleshoot

  • The water tank might be full >>> Dump the water from the water tank.
  • The room temperature might be lower than the set temperature >>> Reset the temperature.

  • The doors and windows are not closed >>> Ensure all windows and doors are closed.
  • There are heat sources inside the room >>> Remove heat sources if possible.
  • The exhaust air hose is not connected or blocked >>> Connect or clean the exhaust hose.
  • The temperature setting is too high >>> Reset the temperature.
  • The air inlet is blocked >>> Clean the air inlet.

  • The ground level is not flat enough >>> Place the unit on flat ground.
  • The sound comes from the flowing of the refrigerant inside of the air conditioner >>> The refrigerant noise is normal.
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